MatchApp Ai
MatchApp Your streaming concierge service By Jonas Junior

Privacy Policy

Last updated: October 15, 2026

This policy explains what personal data MatchApp processes, why it is used, which service providers may receive it, how long selected data is kept, and the choices available to you.

1. Data We Process

If you create an account, MatchApp may process your email, profile name, country, date of birth, age, star sign, avatar and language or region preferences. We also process the entertainment information you choose to save, including Watch Later, watched titles, likes, dislikes, ratings, private title notes, recommendation exclusions and account activity needed to provide the service.

Match Together sessions use a short code, participant preferences and the resulting shared recommendation. These sessions are designed to expire after 24 hours. Private contact entries used for sharing are visible only to the account owner and are not used by MatchApp to contact those people on your behalf.

If you follow a title for streaming availability, MatchApp stores the title identifier, your selected viewing region and the follow status so it can recheck that title. If you explicitly enable device notifications, MatchApp also stores the browser push endpoint and subscription keys required to deliver those alerts. Notification preferences, read status and selected email-alert preference are associated with your account; browser or email delivery is optional and can be disabled.

2. Why We Use Data

Data is used to operate account authentication, prevent duplicate recommendations, personalize matches from preferences you provide, remember lists and settings, provide Match Together, monitor titles you explicitly follow for regional availability, deliver notifications you opt into, enforce daily allowances and paid entitlements, prevent abuse, maintain service security, and respond to support or data-rights requests.

3. Kids Mode

MatchApp accounts are for users age 16 or older. Kids Mode can be used without a child account and is intended for family use with parent or guardian supervision. A Kids Mode age-band choice is stored on the device to filter age-appropriate titles; saved Kids favorites are also stored locally on the device. Users under 16 should not create an account or submit personal profile information.

Kids Mode does not contain Google AdSense ad slots, and MatchApp does not intentionally use a child's selected age band to personalize advertising. Site measurement technology may still be loaded, so MatchApp is continuing to review the Kids Mode analytics and consent configuration for child-protection requirements in each operating jurisdiction.

4. Analytics, Advertising and Cookies

The general web service uses Google Tag Manager and may use Google Analytics and Google AdSense. Depending on consent choices, browser settings, region and Google configuration, those services may process cookies or device information for measurement, fraud prevention, frequency control and advertising. Third parties, including Google, may place and read cookies in your browser or use web beacons, IP addresses and other identifiers as a result of ad serving. See How Google uses information from sites or apps that use its services and our Cookies page for additional information.

5. Service Providers and Third Parties

MatchApp uses service providers to operate the product, including Supabase for authentication and application data, Google when you choose Google sign-in, Stripe for payment processing and entitlement confirmation, browser push services when you enable device notifications, Google services for analytics/advertising and AI-assisted recommendation features, and entertainment-data providers used to verify titles, artwork or availability. These providers process data under their own terms and privacy obligations where applicable.

Stripe handles payment-card processing. MatchApp receives payment, customer, subscription and transaction-status identifiers needed to activate purchases; MatchApp does not need to store your full payment-card number.

When you follow an explicitly labeled affiliate link for an e-book, MatchApp may earn a commission from qualifying purchases. Our adult e-book experience currently includes eligible Amazon Brazil affiliate links on supported web-browser surfaces; other store links are ordinary referrals unless clearly labeled otherwise. We may measure the retailer and surface you clicked to evaluate these links. The retailer controls checkout, purchase eligibility, tracking technology, fulfillment and any refund; review its own privacy and purchase terms before buying. MatchApp does not receive your full retailer payment-card details.

6. Authentication and Passkeys

On supported devices, passkey authentication is handled by your device or password manager and Supabase. MatchApp does not receive or store your biometric data or device PIN. If you choose Google sign-in, Google authenticates you and may return an account identifier, email address and limited profile information according to your Google account settings.

7. Retention and Deletion

Account data is kept while the account is active and as needed to provide the features you use. Match Together sessions are designed to expire after 24 hours. When you request account deletion from Profile, the request enters a 72-hour deletion process. Limited records may be kept longer where reasonably necessary for security, fraud prevention, payment/accounting records, dispute handling, or legal obligations. Third-party processors may maintain their own legally required retention periods.

8. Your Choices and Rights

You can remove saved titles and private contacts, change available preferences, and request account deletion from Profile. Depending on applicable law, including the LGPD or GDPR, you may also have rights to access, confirm processing, correct eligible data, obtain information about sharing, object or withdraw consent where applicable, request portability where required, and request deletion. Contact support@matchapp.tv for privacy requests.

9. International Use

MatchApp is available across multiple regions and some service providers operate internationally. Mandatory privacy, consumer and child-protection rights that apply in your jurisdiction are not waived by this policy.

10. Contact

For privacy, deletion or account-data questions, contact support@matchapp.tv.

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